The website offers a free digital space for freelancers as well as those looking for their services to come together, share, discuss and sell/buy services online.
Presently, Fiverr offers freelancers in 120 categories divided into 11 sections. On offer are graphic and design, digital marketing, writing and translation, video and animation, music and audio, programming and tech, advertising, business, lifestyle, gifts and several off-beat services like a jungle boy singing happy birthday (for $5) or an obese man dancing semi-nude with your name written on his belly (also $5) under Fun & Bizarre category. There’s also an ‘others’ section for services that don’t fit into any of the above categories.
Freelancers get to set a price for their gig (service) including gig extras (work revisions), list out the areas of expertise and create a gig page (portfolio) to showcase their talent. One is also required to list out the average amount of time taken to complete a gig. Every freelancer is also rated by buyers based on their experiences and level of expertise on offer.
The platform is open to everyone, and the users are free to market themselves by posting samples of their work, which buyers can check to decide the suitability of a freelancer. Buyers can use data like overall ranking of a freelancer along with buyer reviews; pending jobs, cost, average completion time and cost of gig extras (like revisions, original files, etc) to check their suitability.
As a general principle, the promoters of the website keep 20% of all sales conducted via the website as service fee and the freelancer gets to keep 80%. Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete, this is to safeguard the rights of buyers. However, the clearance period is just seven days for top-rated sellers. Fiverr is available as web service as well as an app for Android and iOS devices.